How do I know my order has been confirmed?
Once your payment has been successfully made, your order is processed immediately. xxxxxx will send a confirmation mail for your order, to the registered Email Id account. The confirmation mail will have an Unique Order ID for your reference, the Model of the item/s you have ordered and the expected time of delivery.
How do I pay Xxxxxx for a purchase?
You can pay by all major Credit Cards and Debit Cards issued by Indian banks. You can also use Internet Banking, Cash on Delivery. Cash on Delivery currently available in Chennai only. As and when other methods will be incorporated, the same would be updated here as well. Your Credit/Debit card information remains private and confidential. Xxxxxx s trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times.
Are there any hidden charges (Vat or Sales Tax) when I make a purchase on Xxxxxx?
There are zero hidden charges when you make a purchase on Xxxxxx. The prices listed for all the items are inclusive of taxes, shipping charges.
What is Cash on Delivery?
If you are not comfortable making an online payment on Xxxxxx, you can opt for the Cash on Delivery (C-o-D) payment method instead. With C-o-D you can pay in cash at the time of actual delivery of the product at your doorstep, without requiring you to make any advance payment online. Currently C-o-D option is available only for Chennai Shipping Addresses.
What is the shipping policy?
All batteries sold by Xxxxxxcom are sourced from distributors authorized by the battery manufacturer e.g. Exide, Luminous, Microtek, Amaron & Sukam. Batteries sold by us come with manufacturer’s warranty. There are no hidden costs, extra taxes, or additional shipping charges on products offered by us. Once we receive your order, our customer care department will call you to confirm the order, shipping details and your availability. Once the order is confirmed, the battery (ies) will be delivered to the shipping address provided.
Cancellations and Refunds Questions:
How do I cancel an order?
You can cancel your order online before the product has been shipped. Your entire order amount will be refunded. Unfortunately, an order cannot be cancelled in case the item has already shipped.
How long will it take to process my cancellation request?
Once you request the cancellation of item(s) in your order, it will take us a maximum of 3-4 business days to cancel the order and initiate a refund. You will be notified of the same. If the refund mode is Xxxxxx credit note, the refunded amount will be made available immediately. However, if you opt for having the money transferred back to the source of transaction, it may take up to 7-10 business days for the respective banks to process the refund. Please get in touch with the banks directly in case of any delays post confirmation of cancellation/refund by Xxxxxx.